Senior Payroll Tax Analyst: Process & Compliance Leader

Accenture PLC; Columbus (OH); Presencial; USD 33.000 - 69.000; Jornada completa

Descripción de la vacante

Accenture is seeking a Payroll Tax Senior Analyst in the United States to ensure accurate payroll processing, serve as an escalation point, and drive continuous improvement across payroll operations.

You will oversee day-to-day operations for onshore and offshore teams, ensure SLAs are met, and stay current with local payroll regulations while maintaining HR policy knowledge. Strong communication and training skills are essential.

Formación

• Minimum of 3 years experience in Payroll Tax.
• Workday Systems experience.
• Knowledge of and experience with enterprise class payroll and services.
• CPP Certification.
• Spanish speaking and reading skills.
• Experience in processing a large multi state payroll including Garnishments, Banking, GL Reporting.

Responsabilidades

• Own day-to-day operations of onshore and offshore resources within area of responsibility including providing accurate and timely completion of deliverables.
• Contribute to the overall delivery of payroll processes, including: accountable for ensuring service level agreements are met or exceeded.
• Scope of work is monitored; research and respond to client vendor escalations.
• Responsible for driving process change and continuous improvement.
• Understand local payroll practices, regulations and reporting requirements such that employee pay can be correctly delivered.
• Maintain knowledge of client HR policies, SOPs and business practices.
• Train team members on new or enhanced operation procedures and policies.
• Contribute to operational reporting as required.
• Execute testing of tools, processes, or system and participate in client funded projects as required.
• Perform tasks outside of primary job responsibility as required.
• Demonstrate strong customer service in all activities, including understanding the core problem the client customer is facing, identifying actions required to resolve, and resolving client requests.
• Provide timely progress updates and resolution to escalations.
• Display the ability to diffuse irate customers and provide a positive influence on resolution across service lines.
• Support Puerto Rico HR Services by assisting in benefits administration, including interaction with 3rd party providers.

Conocimientos

Payroll tax analysis

Spanish speaking

Garnishments

GL Reporting

Analytical skills

Process improvement

Customer service

Communication skills

Team collaboration

Oracle payroll processing

Educación

CPP Certification

Herramientas

Workday Systems

Descripción del empleo

Accenture is seeking a Payroll Tax Senior Analyst in the United States to ensure accurate payroll processing, serve as an escalation point, and drive continuous improvement across payroll operations.

You will oversee day-to-day operations for onshore and offshore teams, ensure SLAs are met, and stay current with local payroll regulations while maintaining HR policy knowledge. Strong communication and training skills are essential.