Senior Payroll Specialist – ADP & Client Solutions

Baker Tilly; United States; Remote; USD 55,000 - 92,000; Full time

Job summary

Baker Tilly is seeking a payroll professional to manage client payrolls, ensure accuracy, and provide top-tier service across multiple clients in a deadline-driven environment.

The role requires ADP RUN experience, strong communication, and knowledge of payroll laws. Bachelor’s degree or equivalent experience is acceptable; CPP is a plus. This position emphasizes confidentiality and teamwork within implementation and client services teams.

Qualifications

• 3 yrs relevant payroll experience required.
• Bachelor’s degree or experience in lieu of degree.
• CPP preferred.
• Experience with ADP RUN software and implementation experience.
• Working knowledge of Outlook and Microsoft Office Suite.
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and share with colleagues as appropriate.

Responsibilities

• Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies.
• Review and/or process payrolls in a timely manner to meet client deadlines including updating employee records, calculating/paying bonuses or severance, reviewing tax calculations, and reconciling payroll deposits and withholdings.
• Prepare reports of employee earnings, taxes, deductions, and employer contributions.
• Establish strong client relationships by effectively consulting with clients on payroll matters.
• Maintain confidentiality of employee data.
• Clearly convey information in written and verbal form.
• Provide technical software support to clients.
• Identify out of scope work and opportunities to expand services.
• Be an additional resource to the implementation team when needed.
• Interview clients to understand payroll needs.
• Manage new client implementation projects for timely completion and satisfaction.
• Train clients on payroll processes as necessary.
• Be a resource to new hires and share knowledge.
• Research and maintain product knowledge on ADP software platforms.
• Stay current with local, state, and federal practices and laws.

Skills

Client service

Attention to detail

Communication skills

Time management

Adaptability

Education

Bachelor's degree or equivalent experience

CPP preferred

Tools

ADP RUN

Outlook

Microsoft Office Suite

Job description

Baker Tilly is seeking a payroll professional to manage client payrolls, ensure accuracy, and provide top-tier service across multiple clients in a deadline-driven environment.

The role requires ADP RUN experience, strong communication, and knowledge of payroll laws. Bachelor’s degree or equivalent experience is acceptable; CPP is a plus. This position emphasizes confidentiality and teamwork within implementation and client services teams.