Senior Outsourced Payroll Specialist - ADP Expert

Baker Tilly US; Ohio; Hybrid; USD 55,000 - 92,000; Full time

Job summary

Baker Tilly US is seeking a Payroll Specialist to support client payroll processing and ensure data accuracy across multiple clients. You will process payrolls, generate earnings and tax reports, and reconcile payroll activities to meet tight deadlines.

You will build trusted client relationships, protect confidential information, and deliver clear written and verbal communications while providing software support to clients.

Qualifications

• 3+ years of payroll processing experience
• Bachelor's degree or equivalent experience
• CPP preferred
• Experience with ADP WFN software
• Strong written and verbal communication

Responsibilities

• Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
• Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
• Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment
• Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
• Maintain confidence of employee data by keeping all information confidential
• Accurately convey detailed information in both written and verbal format
• Provide technical software support to clients
• Identify and accurately capture out of scope work
• Identify new opportunities to expand services to clients
• Be an additional resource to the implementation team when needed
• Interview clients to gain understanding of payroll needs
• Manage new client implementation projects, ensuring timely completion and client satisfaction
• Train clients on payroll processes as necessary
• Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes
• Provide honest feedback to new hires/less experienced staff in a timely manner
• Help build team capabilities and knowledge by sharing insights and lessons learned
• Research and maintain product knowledge on ADP software platforms
• Maintain current knowledge of local, state, and federal practices and laws

Skills

Payroll processing

Client services

Attention to detail

Communication skills

ADP WFN software

Microsoft Office

Education

Bachelor’s degree or equivalent experience

CPP certification preferred

Tools

ADP WFN

Outlook

Microsoft Office Suite

Job description

Baker Tilly US is seeking a Payroll Specialist to support client payroll processing and ensure data accuracy across multiple clients. You will process payrolls, generate earnings and tax reports, and reconcile payroll activities to meet tight deadlines.

You will build trusted client relationships, protect confidential information, and deliver clear written and verbal communications while providing software support to clients.