Senior Payroll Operations Analyst - Lead & Optimize

Metropolitan Transportation Authority (MTA); Northern, New York (KY, NY); Hybrid; USD 50,000 - 83,000; Full time

Job summary

Metropolitan Transportation Authority seeks a Senior Operations Analyst - Payroll in its Finance department at 333 W. 34th Street, New York, NY 10001.

The role administers payroll transactions and data validation, leveraging PeopleSoft and related tools to ensure accuracy and compliance. The ideal candidate has payroll processing experience, strong communication skills, and the ability to mentor teammates, while adhering to service levels and confidentiality policies.

Qualifications

• Must have payroll processing experience.
• Ability to train and coach teammates.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Experience with payroll data entry and validation.

Responsibilities

• Mentor, coach, and support other team members as appropriate.
• Manage individual assignments and priorities; assist with workload balancing.
• Document, research, and resolve intermediate issues and errors.
• Develop and update operating procedures and training materials.
• Enter transactions in PeopleSoft and related tools; validate inputs.
• Provide customer service by analyzing and resolving complex inquiries.
• Complete assignments as delegated by the Supervisor.

Skills

Payroll processing

Coaching/mentoring

Communication

Confidentiality

Time management

Education

High School Diploma or GED

Bachelor's/Associate degree in Business or related field

Tools

PeopleSoft

Job description

Metropolitan Transportation Authority seeks a Senior Operations Analyst - Payroll in its Finance department at 333 W. 34th Street, New York, NY 10001.

The role administers payroll transactions and data validation, leveraging PeopleSoft and related tools to ensure accuracy and compliance. The ideal candidate has payroll processing experience, strong communication skills, and the ability to mentor teammates, while adhering to service levels and confidentiality policies.