HRIS Operations Analyst – Data & Systems Expert

Metropolitan Transportation Authority; New York (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

Metropolitan Transportation Authority is seeking an Operations Analyst Benefits to administer HRIS activities, manage data, and process transactions for the HRIS Unit. The role focuses on accuracy, security, and timely processing within a large, unionized agency in New York.

Responsibilities include data validation, form tracking, and using PeopleSoft and service tools to resolve inquiries. Collaboration across teams and adherence to policies are essential, with occasional after-hours work and

Qualifications

• High School Diploma or GED required.
• Minimum three years HR data processing experience in HRIS.
• Experience with PeopleSoft or similar HR systems beneficial.

Responsibilities

• Gather, validate, and maintain data and transaction inputs.
• Enter transactions in HRIS and service request tools.
• Provide customer service and resolve inquiries.
• Develop and update operating procedures and training materials.
• Ensure assignments meet SLA and KPI targets.

Skills

HR data processing

PeopleSoft

Teamwork

Process requests

Problem resolution

Communication

Interpersonal skills

Time management

Attention to detail

Confidentiality

Education

High School Diploma or GED

Bachelor's or Associates with relevant experience

Tools

PeopleSoft

Job description

Metropolitan Transportation Authority is seeking an Operations Analyst Benefits to administer HRIS activities, manage data, and process transactions for the HRIS Unit. The role focuses on accuracy, security, and timely processing within a large, unionized agency in New York.

Responsibilities include data validation, form tracking, and using PeopleSoft and service tools to resolve inquiries. Collaboration across teams and adherence to policies are essential, with occasional after-hours work and