Senior AP Operations Analyst — Optimize Invoices & Payables

MTA Headquarters; United States; On-site; USD 50,000 - 83,000; Full time

Job summary

MTA Headquarters is seeking a Senior Operations Analyst – Accounts Payable to oversee AP processes in the Finance Tower. The role supports training, ensures accurate invoice processing, and coordinates with multiple teams to resolve issues in a timely manner.

Based at 333 W. 34th Street, New York, NY, the position requires meticulous data handling, strong PeopleSoft skills, and a commitment to policy compliance.

Qualifications

• Requires work experience in Accounts Payable.
• Ability to mentor and train team members.
• Experience with PeopleSoft or related database software.
• Strong interpersonal, communication, and organizational skills.
• Ability to prioritize, resolve issues, and meet deadlines.
• Ability to handle confidential information.
• Experience with service request management tools.
• Shared Services experience preferred.

Responsibilities

• Gather forms, validate, track status, maintain data and other transaction inputs.
• Enter transactions in PeopleSoft and the service request management tool.
• Retrieve, index, and review scanned documents and forms.
• Monitor and track invoice activity submitted from vendors; identify errors and correct.
• Monitor and review the invoice entry process for proper coding, approval and timeliness.
• Analyze exceptions and route unresolved items to the appropriate departments.
• Identify, research, and resolve issues regarding overpayments, duplicate payments, and payment lags.
• Provide satisfactory customer service by resolving inquiries.
• Assist in Return to Vendor (RTV) analysis and resolution.
• Participate in user groups as necessary.
• Ensure assignments meet SLA and KPI targets and are completed with high quality.
• Comply with MTA and BSC policies.
• Provide Ad hoc assistance.

Skills

Accounts Payable

Mentoring

PeopleSoft

Interpersonal skills

Problem solving

Communication

Time management

Confidentiality

Education

High School Diploma or GED

Bachelor’s or Associate’s Degree in Business or related field

Tools

PeopleSoft

Job description

MTA Headquarters is seeking a Senior Operations Analyst – Accounts Payable to oversee AP processes in the Finance Tower. The role supports training, ensures accurate invoice processing, and coordinates with multiple teams to resolve issues in a timely manner.

Based at 333 W. 34th Street, New York, NY, the position requires meticulous data handling, strong PeopleSoft skills, and a commitment to policy compliance.