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Descripción de la vacante
A credit union in Colorado is seeking a Senior Payment Support Specialist responsible for processing ACH, Wire, and Check transactions. The ideal candidate will assist with daily department functions, ensuring compliance with regulations and providing top member service. Requirements include a high school diploma, 5 years of relevant experience, and strong analytical skills. This position requires attention to detail and the ability to work in a team-oriented environment focused on effective service delivery.
Formación
At least 5 years relevant experience such as processing ACH files, wire transfers and/or check clearing required.
Demonstrates strong analytical/problem solving and time management skills.
Good judgment necessary for decision-making.
Responsabilidades
Assist management with all Payment Support department functions.
Monitor team workflow for accurate processing of transactions.
Communicate directly with CU members to resolve errors and disputes.
Conocimientos
Manual dexterity to input data
Ability to interpret data
Deductive reasoning skills
Extreme attention to detail
Communication skills
Organizational skills
Customer service skills
Strong PC skills including Microsoft Excel
Ability to multitask
Educación
High school diploma or equivalent
AAP highly desired
Descripción del empleo
A credit union in Colorado is seeking a Senior Payment Support Specialist responsible for processing ACH, Wire, and Check transactions. The ideal candidate will assist with daily department functions, ensuring compliance with regulations and providing top member service. Requirements include a high school diploma, 5 years of relevant experience, and strong analytical skills. This position requires attention to detail and the ability to work in a team-oriented environment focused on effective service delivery.
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