Senior Patient Services Coordinator Scheduling & Care Ops

Novant Health; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Access to benefits

401k retirement plan

Tuition reimbursement

Wellbeing resources

Discount programs

Job summary

Novant Health is seeking a Patient Services Coordinator III to ensure accurate recording of patient demographics, insurance information, and charges, while scheduling appointments efficiently. This role emphasizes professionalism, confidentiality, and strong teamwork within a busy medical office.

Candidates should have a high school diploma, at least one year clerical experience in a medical setting, and familiarity with medical office software such as EPIC.

Qualifications

• Must have strong verbal communication skills and be able to interact with individuals of all cultures and levels of authority.
• Excellent organizational and problem-solving abilities with attention to detail.
• Ability to maintain confidentiality and work as part of a team.

Responsibilities

• Schedule, reschedule, and coordinate patient appointments efficiently and accurately.
• all center experience by scheduling appointments
• Great customer service experience

Skills

verbal communication

organization

problem solving

teamwork

confidentiality

initiative

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health is seeking a Patient Services Coordinator III to ensure accurate recording of patient demographics, insurance information, and charges, while scheduling appointments efficiently. This role emphasizes professionalism, confidentiality, and strong teamwork within a busy medical office.

Candidates should have a high school diploma, at least one year clerical experience in a medical setting, and familiarity with medical office software such as EPIC.