Patient Services Coordinator III - Care Access & Scheduling

Novant Health; Parish Place (SC); Presencial; USD 36.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-one medical, dental, and vision

Flexible scheduling

Tuition support and career advancement

Retirement match

Mental health resources

Descripción de la vacante

Novant Health Mount Pleasant is seeking an experienced patient access specialist to register patients, verify insurance and demographics, collect payments, and maintain accurate documentation. The role supports scheduling and daily office operations in a fast-paced medical office.

You will manage Epic work queues, review charges, resolve claim edits, assist with insurance verification, and provide outstanding customer service to patients and clinical teams, while upholding confidentiality and

Formación

• High School Diploma or GED, required.
• One year of clerical experience in medical office setting, required.
• Other related experience may be considered in lieu of medical office experience.

Responsabilidades

• Register patients, verify insurance and demographics, collect payments, and ensure accurate documentation.
• Schedule patient appointments based on provider availability, patient needs, and urgency.
• Manage Epic work queues, review charges, resolve claim edits, and address billing discrepancies and denials.
• Assist with insurance verification, billing inquiries, payment reconciliation, and daily deposits.
• Deliver exceptional customer service, answer calls, coordinate with clinical teams, and support efficient daily office operations.

Conocimientos

Excellent verbal communication

Confidentiality

Team player

Organizational skills

Problem solving

Critical thinking

Initiative

Interpersonal skills

Educación

High School Diploma or GED

Herramientas

EPIC

Descripción del empleo

Novant Health Mount Pleasant is seeking an experienced patient access specialist to register patients, verify insurance and demographics, collect payments, and maintain accurate documentation. The role supports scheduling and daily office operations in a fast-paced medical office.

You will manage Epic work queues, review charges, resolve claim edits, assist with insurance verification, and provide outstanding customer service to patients and clinical teams, while upholding confidentiality and