Senior Patient Services Coordinator IV — Scheduling & Billing

Novant Health; Hilton Head Island (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Day 1 medical, dental, and vision

Future Forward tuition support

Career growth opportunities

PTO and retirement benefits

Supportive team culture

Job summary

Novant Health Gastro in Hilton Head, South Carolina, seeks a Patient Service Coordinator IV to join a collaborative clinic team.

You will schedule patients, verify demographics and insurance, process payments, and support care coordination using EPIC and practice systems. Strong communication and organizational skills are essential to maintain accurate records and deliver exceptional patient experiences.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
• Additional skills: Knowledge of medical office software, EPIC familiarity, and ability to handle multiple payors billing requirements.

Responsibilities

• Coordinate patient scheduling, registration, and check-in activities.
• Verify and update patient demographic and insurance information.
• Process copays, charges, and payment transactions accurately.
• Resolve patient inquiries and support care coordination efforts.
• Maintain accurate records using EPIC and other practice systems.

Skills

Verbal communication

Organizational skills

Problem solving

Team player

Confidentiality

Education

High School Diploma or GED

Tools

EPIC

Billing software

Job description

Novant Health Gastro in Hilton Head, South Carolina, seeks a Patient Service Coordinator IV to join a collaborative clinic team.

You will schedule patients, verify demographics and insurance, process payments, and support care coordination using EPIC and practice systems. Strong communication and organizational skills are essential to maintain accurate records and deliver exceptional patient experiences.