Patient Services Coordinator III: Scheduling & Billing

Novant Health; Charlotte (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Access to benefits, PTO day one

401k retirement plan with matching

Competitive benefits package

Career growth opportunities

Tuition reimbursement

Consumer discounts

Job summary

Novant Health is seeking a Patient Services Coordinator III in Charlotte, NC. You will be responsible for accurate recording of patient demographics, insurance information, charges and collections, and for scheduling appointments with efficiency and care.

You will work in a supportive team, utilize EPIC and practice management software, and provide excellent customer service while handling confidential information and changing priorities.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in a medical office setting required; other related experience may be considered.
• Knowledge of medical office software for updating demographics, posting charges, copays, and scheduling appointments; strong verbal communication.
• Ability to work with changing priorities; maintain confidentiality; interact with diverse cultures and levels of authority.

Responsibilities

• Schedule, reschedule, and coordinate patient appointments efficiently and accurately.
• Provide excellent customer service and maintain accurate scheduling across centers.

Skills

Verbal communication

Organizational skills

Problem solving

Teamwork

Initiative

Confidentiality

Ability to multitask

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health is seeking a Patient Services Coordinator III in Charlotte, NC. You will be responsible for accurate recording of patient demographics, insurance information, charges and collections, and for scheduling appointments with efficiency and care.

You will work in a supportive team, utilize EPIC and practice management software, and provide excellent customer service while handling confidential information and changing priorities.