Patient Services Coordinator – Scheduling & Billing Specialist

Novant Health; Leland (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

Novant Health is seeking a capable medical office administrative specialist to ensure timely and accurate recording of patient demographics, insurance information, charges and collections. You will schedule patient appointments and perform cross-training in multiple administrative support functions.

The position requires a High School Diploma or GED, at least one year of clerical experience in a medical office, and strong EPIC software proficiency.

Qualifications

• Knowledge of medical office software for demographics, charges, copays, scheduling.
• Excellent verbal communication skills.
• Ability to handle changing priorities.
• Strong organizational and problem-solving skills.
• Ability to interact with diverse cultures and levels of authority.
• Maintain patient confidentiality.
• Team player with initiative.
• Basic medical terminology knowledge.
• Proficient with EPIC systems.
• Knowledge of payer billing requirements.
• Familiarity with coding for practice specialty.

Responsibilities

• Record patient demographics, insurance, charges and collections accurately.
• Schedule patient appointments.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Confidentiality

Teamwork

Initiative

Education

High School Diploma or GED

Tools

EPIC

Billing software

Job description

Novant Health is seeking a capable medical office administrative specialist to ensure timely and accurate recording of patient demographics, insurance information, charges and collections. You will schedule patient appointments and perform cross-training in multiple administrative support functions.

The position requires a High School Diploma or GED, at least one year of clerical experience in a medical office, and strong EPIC software proficiency.