Senior Patient Scheduling Specialist

The University of Kansas Health System; Kansas City (KS); On-site; USD 38,000 - 46,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Scheduling Representative for the Spine Center in Kansas City. This role coordinates and schedules appointments across multiple departments, supporting imaging, labs, clinic visits, and procedures, with emphasis on delivering a seamless patient experience.

You will work in a call center or outpatient clinics, register patients, verify demographics and insurance, manage referrals, and use EPIC EMR scheduling to ensure timely care while

Qualifications

• High school graduate or GED.
• 1+ year of healthcare scheduling or related customer service experience.
• Proven knowledge of EPIC EMR scheduling.

Responsibilities

• Answer high volume calls and schedule across clinics and procedures.
• Register patients and verify demographics and insurance.
• Schedule referral appointments to external offices.
• Maintain scheduling calendar and prepare patient charts.
• Collaborate with clinicians and financial staff on patient care.

Skills

Customer service

Communication

Problem solving

Time management

Education

High School Diploma or GED

Associate/Bachelor coursework in healthcare

Tools

EPIC EMR Scheduling

Microsoft Excel

Outlook/Teams

Job description

The University of Kansas Health System is seeking a Patient Scheduling Representative for the Spine Center in Kansas City. This role coordinates and schedules appointments across multiple departments, supporting imaging, labs, clinic visits, and procedures, with emphasis on delivering a seamless patient experience.

You will work in a call center or outpatient clinics, register patients, verify demographics and insurance, manage referrals, and use EPIC EMR scheduling to ensure timely care while