Senior Patient Financial Services Coordinator — Problem Solver

Adventist HealthCare; United States; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Paid Time Off

Retirement contribution

Tuition Reimbursement

Employee parking

Job summary

Adventist HealthCare is seeking a Patient Financial Service Support Coordinator III to provide exceptional patient service and assist in resolving issues. The role emphasizes teamwork, effective communication, and accurate data entry within a busy hospital setting.

The candidate will manage daily Excel updates, support with medical records, and assist in special projects while maintaining a high standard of accuracy in a stressful environment.

Qualifications

• Demonstrates excellent patient service skills and assists in problem resolution.
• Strong communication and organizational skills are required.
• Training in data entry of non-clinical systems preferred.
• Basic knowledge of medical terminology required.
• PC skills in a Windows environment are required.
• Knowledge and utilization of desktop applications including Word and Excel is helpful.

Responsibilities

• Assist in problem resolution for internal and external patients.
• Promote teamwork and a positive work environment.
• Communicate issues to management when they arise.
• Independently problem solve and identify opportunities for improvement.
• Daily update to Excel database and high volume medical records preparation.
• Clerical support and mail distribution.

Skills

Customer service

Data entry

Medical terminology

Problem solving

Communication

Organizational skills

Windows OS

Word/Excel

Education

Some College

Tools

Word

Excel

Job description

Adventist HealthCare is seeking a Patient Financial Service Support Coordinator III to provide exceptional patient service and assist in resolving issues. The role emphasizes teamwork, effective communication, and accurate data entry within a busy hospital setting.

The candidate will manage daily Excel updates, support with medical records, and assist in special projects while maintaining a high standard of accuracy in a stressful environment.