Senior Patient Financial Services Coordinator

Adventist HealthCare; Gaithersburg (MD); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Work life balance

Free employee parking

Medical, Prescription, Dental, and Vis

Employer-paid Short & Long-Term/Dis, &

Paid Time Off

Retirement plan matching

Tuition Reimbursement

EAP support

Job summary

Adventist HealthCare is seeking a Patient Financial Service Support Coordinator III in Maryland. The role focuses on delivering excellent patient service, resolving issues, and supporting the department with data entry, documentation, and coordinated communication with management and vendors.

The position requires 1 year of hospital or clinical office experience, strong communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Some College preferred.
• 1 year experience required working in a hospital or doctor’s office.
• Must work in a stressful environment without compromising quality and accuracy.
• Strong communication and organizational skills.
• Training in data entry of non-clinical systems preferred.
• Basic knowledge of medical terminology required.
• Strong Customer Service skills.
• Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency.
• PC skills in a Windows environment are required; Word and Excel are helpful.
• Ability to initiate and follow through on projects and work independently.

Responsibilities

• Demonstrates excellent patient service skills and assists in problem resolution.
• Demonstrates world-class customer service and correct phone etiquette.
• Promotes teamwork and a positive work environment.
• Communicates issues to management.
• Independently problem solves and identifies opportunities for improvement.
• Assist with training of new team members.
• Daily update to Excel Database.
• Daily generation of high volume Medical records.
• Clerical support and mail distribution.
• Managing reception area and scanning of documents.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

Some College

Tools

Word

Excel

Job description

Adventist HealthCare is seeking a Patient Financial Service Support Coordinator III in Maryland. The role focuses on delivering excellent patient service, resolving issues, and supporting the department with data entry, documentation, and coordinated communication with management and vendors.

The position requires 1 year of hospital or clinical office experience, strong communication skills, and the ability to work in a fast-paced environment.