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UPMC Mercy is seeking a full-time Senior Patient & Family Concierge to support the hospital’s 7E Spinal Cord Injury Rehab unit. The role centers on delivering compassionate, patient-centered service to patients, families, and visitors, while coordinating destinations, services, and administrative tasks across the unit.
The Concierge, Senior will work across departments—environmental services, dietary, transport, supply, and clerical support—ensuring a positive experience from admission through
UPMC Mercy is seeking a full-time Senior Patient & Family Concierge to support the hospital’s 7E Spinal Cord Injury Rehab unit. The role centers on delivering compassionate, patient-centered service to patients, families, and visitors, while coordinating destinations, services, and administrative tasks across the unit.
The Concierge, Senior will work across departments—environmental services, dietary, transport, supply, and clerical support—ensuring a positive experience from admission through