Senior Patient Care Concierge

Provident Behavioral Health; Plantation (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Provident Behavioral Health is seeking a Patient Care Concierge I to welcome patients, guide them through the visit experience, and support front-desk operations in a senior-focused primary care setting.

You will coordinate appointments, referrals, and care logistics, assist with basic clinical tasks like vitals and room prep, and help maintain accurate EHR documentation while ensuring compassionate, patient-centered care.

Qualifications

• Strong interpersonal and communication skills with a patient-focused approach.
• Comfort assisting with basic clinical procedures (e.g., vitals) and room readiness.
• Coordinate schedules/referrals and follow care team workflows.
• Attention to detail and accuracy in EHR documentation.
• Collaborate effectively in a fast-paced clinical environment.

Responsibilities

• Welcome patients and guide them through the visit experience.
• Coordinate appointments, referrals, and care logistics.
• Assist with basic clinical tasks including taking vitals and preparing exam rooms.
• Support patient flow by working with physicians, nurses, and care teams.
• Maintain accurate and timely EHR documentation.

Skills

Interpersonal skills

Patient-focused care

Vital signs

EHR documentation

Care coordination

Job description

Provident Behavioral Health is seeking a Patient Care Concierge I to welcome patients, guide them through the visit experience, and support front-desk operations in a senior-focused primary care setting.

You will coordinate appointments, referrals, and care logistics, assist with basic clinical tasks like vitals and room prep, and help maintain accurate EHR documentation while ensuring compassionate, patient-centered care.