Senior Patient Care and Scheduling Coordinator

Weill Cornell Medicine - Qatar; New York (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

Weill Cornell Medicine - Qatar is seeking an organized administrative assistant to support patient care coordination. The role handles front-end revenue cycle tasks, patient registration, insurance checks, and appointment scheduling with a focus on accuracy and service quality.

The ideal candidate will have healthcare front desk experience, strong customer service, and familiarity with scheduling systems and patient records management.

Qualifications

• Experience with computerized appointment scheduling and/or eMR systems.
• Strong customer service background in healthcare settings.
• Familiarity with front-desk revenue cycle processes preferred.

Responsibilities

• Front-end revenue cycle tasks including check-in/check-out and payment reconciliation.
• Register patients and verify eligibility to ensure smooth appointments.
• Verify insurance eligibility and obtain pre-authorizations when needed.
• Schedule, confirm, reschedule, and cancel patient appointments in the PM system.
• Educate patients about the patient portal and distribute informational materials.
• Manage patient chart workflow and ensure proper input/scanning of records.
• Assist in staff training on operations, billing and patient care procedures.
• Identify opportunities to improve front-desk efficiency and office flow.
• Support coordination of follow-up care and miscellaneous administrative duties.

Skills

EPIC scheduling

eMR systems

Customer service

Education

High School Diploma

Tools

EPIC-Care

Job description

Weill Cornell Medicine - Qatar is seeking an organized administrative assistant to support patient care coordination. The role handles front-end revenue cycle tasks, patient registration, insurance checks, and appointment scheduling with a focus on accuracy and service quality.

The ideal candidate will have healthcare front desk experience, strong customer service, and familiarity with scheduling systems and patient records management.