Senior Patient Access Specialist - Weekend ED (Tuition Support)

Nebraska Medicine; Omaha (NE); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance

Clarkson College discount

Career advancement opportunities

Job summary

Nebraska Medicine in Omaha, NE is seeking a Sr Patient Access Associate for weekends in the Emergency Dept, part-time 20 hours/week. The role focuses on front-line patient interactions, accurate account setup, and real-time handling of sensitive financial details within a high-volume setting.

Training is full-time for the first 3 weeks; ideal candidates bring customer service experience, strong communication, and the ability to work across departments with bedside patient contact.

Qualifications

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Greet patients in a professional, timely manner and create/verify accounts to optimize cash flow.
• Handle scheduling, pre-registration, registration, insurance verification and receipts.
• Provide face-to-face and bedside patient contact; support multiple departments including ED.
• Adhere to state and federal regulations and maintain accurate records.

Skills

Customer service

Multi-tasking

Communication

Problem solving

Team collaboration

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office (Word, Excel)

Job description

Nebraska Medicine in Omaha, NE is seeking a Sr Patient Access Associate for weekends in the Emergency Dept, part-time 20 hours/week. The role focuses on front-line patient interactions, accurate account setup, and real-time handling of sensitive financial details within a high-volume setting.

Training is full-time for the first 3 weeks; ideal candidates bring customer service experience, strong communication, and the ability to work across departments with bedside patient contact.