Senior Patient Access Specialist - Surgical Scheduling

Inova; Fairfax (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

Retirement match 5%

Tuition and student loan assistance

Mental health support

Paid time off & parental leave

Job summary

Inova is looking for a Senior Patient Access Specialist for the Surgical Scheduling team in Falls Church/Fairfax area. This full-time position supports pre-service activities, insurance verification, and scheduling for medical procedures.

The role involves verifying insurance, counseling patients on financial liability, and ensuring accurate admissions data to support team goals. Minimum 2 years of healthcare patient access experience and a high school diploma are required.

Qualifications

• 2 years of healthcare patient access experience.
• High School diploma or equivalent.

Responsibilities

• Reports safety hazards/violations and protects guests and environment.
• Provides direct/honest feedback between team members in a non-punishing manner.
• Explains insurance benefits and patient liability to patients.
• Supports scheduling by performing pre-service activities like insurance verification/submission.
• Gathers information about patient complaints in a courteous manner.
• Troubleshoots admission issues with other departments.
• Identifies payroll authorization and referral requirements.
• Delivers accurate work with high quality.
• May perform additional duties as assigned.

Skills

Customer service

Insurance verification

Scheduling

Communication

Teamwork

Education

High School diploma or equivalent

Job description

Inova is looking for a Senior Patient Access Specialist for the Surgical Scheduling team in Falls Church/Fairfax area. This full-time position supports pre-service activities, insurance verification, and scheduling for medical procedures.

The role involves verifying insurance, counseling patients on financial liability, and ensuring accurate admissions data to support team goals. Minimum 2 years of healthcare patient access experience and a high school diploma are required.