Senior Patient Access & Admissions Specialist

Inova Health; Fairfax (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement match

Education assistance

Student loans

Mental health support

PTO & parental leave

Job summary

Inova Outpatient Oncology Clinics is seeking a dedicated Patient Access Specialist Sr. to join our team. This full-time role runs Monday through Friday, 8:00am-5:00pm, and focuses on admissions and scheduling for medical procedures.

You will verify insurance, explain benefits, and use financial counseling tools to maximize reimbursement while ensuring a safe patient environment. The ideal candidate has at least two years of healthcare patient access experience and a high school diploma or

Qualifications

• 2 years of healthcare patient access experience.
• High School diploma or equivalent required.

Responsibilities

• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives.
• Accepts and provides direct/honest feedback between team members in a non-punishing manner.
• Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.
• Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.
• Gathers information about customer complaints in a courteous and professional manner.
• Troubleshoots individual admission issues in collaboration with other departments/staff.
• Identifies and communicates payroll authorization and referral requirements.
• Delivers an acceptable volume of work with high levels of accuracy.
• May perform additional duties as assigned.

Skills

Patient access

Education

High School diploma or equivalent

Job description

Inova Outpatient Oncology Clinics is seeking a dedicated Patient Access Specialist Sr. to join our team. This full-time role runs Monday through Friday, 8:00am-5:00pm, and focuses on admissions and scheduling for medical procedures.

You will verify insurance, explain benefits, and use financial counseling tools to maximize reimbursement while ensuring a safe patient environment. The ideal candidate has at least two years of healthcare patient access experience and a high school diploma or