Patient Access Specialist II - Scheduling & Insurance

Inova Health System; Fairfax (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Retirement match

Education assistance

Mental health support

Job summary

Inova Health System is hiring a Patient Access Associate 2 for Inova Physical Therapy – Ballston. This full-time role runs Monday through Friday with alternating Saturdays, shifts from 6:45 am to 7:00 pm.

You will admit and schedule patients, verify insurance, and provide financial counseling in line with our Service Excellence standards. Qualified candidates typically have a high school diploma or GED, with 1 year in patient access or healthcare revenue cycle, or a bachelor’s degree.

Qualifications

• High School Diploma or GED required.
• 1 year healthcare patient access experience or 1 year healthcare revenue cycle experience or bachelor’s degree preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Admit and schedule patients and verify insurance coverage.
• Conduct insurance verifications and provide financial counseling.
• Communicate scheduling changes to patients, staff, physicians and patient representatives.
• Explain insurance benefits and patient liability clearly to patients.
• Report safety hazards and maintain a safe environment.
• Maintain accuracy and improve processes to reduce errors.
• Escalate issues to appropriate team members when needed.

Job description

Inova Health System is hiring a Patient Access Associate 2 for Inova Physical Therapy – Ballston. This full-time role runs Monday through Friday with alternating Saturdays, shifts from 6:45 am to 7:00 pm.

You will admit and schedule patients, verify insurance, and provide financial counseling in line with our Service Excellence standards. Qualified candidates typically have a high school diploma or GED, with 1 year in patient access or healthcare revenue cycle, or a bachelor’s degree.