Senior Patient Access & Scheduling Specialist - Oncology

Inova Health; Fairfax (VA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement matching (5%)

Tuition and student loan assistance

Mental health support (sessions)

Paid time off and parental leave

Job summary

Inova Outpatient Oncology Clinics seeks a dedicated Patient Access Specialist Sr to join the Surgical Scheduling team. This full-time role (Mon–Fri, 8:00am–5:00pm) focuses on patient admissions and scheduling for procedures, insurance verification, and financial counseling to maximize reimbursement while maintaining safety and quality in patient care.

The position emphasizes excellent service, accurate scheduling, and collaboration with multiple departments to resolve admission issues and ensure

Qualifications

• 2 years of healthcare patient access experience.
• High School diploma or equivalent.

Responsibilities

• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.
• Accepts and provides direct/honest feedback between team members in a non-punishing manner.
• Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.
• Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.
• Gathers information about customer complaints in a courteous and professional manner.
• Troubleshoots individual admission issues in collaboration with other departments/staff.
• Identifies and communicates payroll authorization and referral requirements.
• Delivers an acceptable volume of work with high levels of accuracy.
• May perform additional duties as assigned.

Skills

Healthcare patient access

Education

High School diploma or equivalent

Job description

Inova Outpatient Oncology Clinics seeks a dedicated Patient Access Specialist Sr to join the Surgical Scheduling team. This full-time role (Mon–Fri, 8:00am–5:00pm) focuses on patient admissions and scheduling for procedures, insurance verification, and financial counseling to maximize reimbursement while maintaining safety and quality in patient care.

The position emphasizes excellent service, accurate scheduling, and collaboration with multiple departments to resolve admission issues and ensure