Patient Access Specialist – Scheduling & Financial Counseling

Inova Health System; Alexandria (VA); Vor Ort; USD 23.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

Retirement: 5% match on eligible accr

Education assistance (tuition and loan

Mental health support

Paid time off and parental leave

Zusammenfassung

Inova Health System is hiring a Patient Access Associate in the Lorton area to join our team. This full-time position runs 3:00p-11:30p, Monday-Friday, with every-other-weekend shifts. You will admit and schedule patients, verify insurance, and provide financial counseling while upholding our Service Excellence standards.

Minimum qualifications include a high school diploma or GED. Preferred qualifications include 1 year of customer service experience or healthcare setting exposure.

Qualifikationen

• High school diploma or GED required.
• Preferred: 1 year of customer service experience or 1 year in a healthcare setting.

Aufgaben

• Register patients and verify identity and insurance.
• Assist with scheduling and documentation in EMR systems.
• Provide financial counseling and collect payments.
• Answer routine inquiries and escalate issues as needed.
• Ensure HIPAA and regulatory compliance.

Kenntnisse

Customer service

Healthcare experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

Inova Health System is hiring a Patient Access Associate in the Lorton area to join our team. This full-time position runs 3:00p-11:30p, Monday-Friday, with every-other-weekend shifts. You will admit and schedule patients, verify insurance, and provide financial counseling while upholding our Service Excellence standards.

Minimum qualifications include a high school diploma or GED. Preferred qualifications include 1 year of customer service experience or healthcare setting exposure.