Senior Patient Access Specialist (Part-Time)

Optum; Town of River Falls (WI); On-site; USD 28,000 - 50,000; Part time

Benefits offered by this job

Sign-on bonus for external applicants

Job summary

Optum River Falls Area Hospital is seeking a Part Time Patient Access Representative Senior to greet patients and manage the standard registration process. You will collect demographic and insurance information, verify eligibility, and enter data into the electronic medical record, directing patients to their appointments.

Ideal candidates have 2+ years in customer service in healthcare and 1+ year revenue cycle experience, with Epic and EMR familiarity preferred.

Qualifications

• 2+ years of customer service experience in healthcare, retail, or related settings.
• 1+ years of revenue cycle experience in a healthcare environment (registration, scheduling, insurance verification, etc).
• Intermediate proficiency with Microsoft Office products.
• Ability to work 8 hour shifts between 7:00am - 4:00pm on a rotating schedule.
• Must be 18 years or older.

Responsibilities

• Greet and welcome patients in person and collect demographic information.
• Perform standard registration and enter data into electronic medical records.
• Verify insurance eligibility and collect patient information for billing.
• Direct patients to their appointments or procedures and assist with scheduling add-ons.

Skills

Customer service

Tools

Epic Experience

Electronic Medical Records

Microsoft Office

Job description

Optum River Falls Area Hospital is seeking a Part Time Patient Access Representative Senior to greet patients and manage the standard registration process. You will collect demographic and insurance information, verify eligibility, and enter data into the electronic medical record, directing patients to their appointments.

Ideal candidates have 2+ years in customer service in healthcare and 1+ year revenue cycle experience, with Epic and EMR familiarity preferred.