Senior Patient Access Specialist

Vetted Solutions; Chillicothe (OH); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Vetted Solutions in the United States is seeking a leader to manage complex front-end revenue cycle activities for hospital and physician group partners, ensuring accurate patient registration, eligibility verification, and prior authorizations to support timely reimbursement.

You will provide compassionate financial counseling, clearly explain coverage and payment options, and resolve patient access and reimbursement-related issues, while collaborating with clinical, billing, and analytics

Qualifikationen

• Strong knowledge of front-end revenue cycle processes and payer requirements.
• Proficiency in eligibility verification, authorization workflows, and registration.
• Excellent communication and customer service with a compassionate approach.
• Ability to work cross-functionally and drive process improvements.
• Strong problem-solving skills and attention to detail.

Aufgaben

• Verify eligibility, benefits, and obtain required authorizations
• Ensure accurate registration and documentation
• Resolve complex access problems impacting coverage and payment
• Deliver patient-centered financial guidance and support
• Collaborate with clinical, billing, and analytics teams
• Identify and implement process improvements
• Mentor and support junior patient access staff

Kenntnisse

Revenue cycle knowledge

Eligibility verification

Authorization workflows

Registration

Communication and customer service

Cross-functional collaboration

Process improvement

Leadership and mentoring

Attention to detail

Jobbeschreibung

Lead complex front-end revenue cycle activities for hospital and physician group partners, ensuring accurate patient registration, benefits/eligibility verification, and prior authorizations to support timely reimbursement. Provide compassionate financial counseling, clearly explain coverage and payment options, and resolve patient access and reimbursement-related issues.

Key duties

• Verify eligibility, benefits, and obtain required authorizations
• Ensure accurate registration and documentation
• Resolve complex access problems impacting coverage and payment
• Deliver patient-centered financial guidance and support
• Collaborate with clinical, billing, and analytics teams
• Identify and implement process improvements
• Mentor and support junior patient access staff

Qualifications/skills

• Strong knowledge of front-end revenue cycle and payer requirements
• Proficiency in eligibility verification, authorization workflows, and registration
• Excellent communication and customer service skills with a compassionate approach
• Ability to work cross-functionally and drive process improvement
• Strong problem-solving and attention to detail
• Leadership and mentoring skills