Patient Access Representative

Rosaires Care; Sandusky (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Rosaires Care is seeking a Patient Access Specialist to provide accurate, compassionate front-end registration for hospital and physician services. The role focuses on greeting patients, verifying insurance, obtaining authorizations, and collecting payments.

The successful candidate will use EHR and registration systems to capture information precisely, educate patients about financial responsibilities with clarity, and collaborate with clinical and revenue cycle teams to improve the patient

Qualifications

• Strong patient service and communication skills.
• Detail-oriented with insurance/benefit verification and authorization processes.
• Proficient with EHR and registration systems and a commitment to data accuracy.
• Knowledge of point-of-service workflows and claim-denial prevention principles.

Responsibilities

• Greet patients and support registration and pre-registration.
• Verify insurance coverage and benefits.
• Obtain and confirm prior authorizations as needed.
• Collect point-of-service payments and address patient payment questions.
• Use EHR and registration systems to capture information accurately to support clean claims and reduce denials.
• Educate patients on financial responsibilities with clarity and empathy.
• Collaborate with clinical and revenue cycle teams to improve the patient financial experience and revenue outcomes.

Skills

Excellent patient service

Insurance verification

Authorization processing

EHR proficiency

Job description

Patient Access Specialist responsible for providing accurate, compassionate front-end registration for hospital and physician services.

Key Duties

• Greet patients and support registration and pre-registration.
• Verify insurance coverage and benefits.
• Obtain and confirm prior authorizations as needed.
• Collect point-of-service payments and address patient payment questions.
• Use EHR and registration systems to capture information accurately to support clean claims and reduce denials.
• Educate patients on financial responsibilities with clarity and empathy.
• Collaborate with clinical and revenue cycle teams to improve the patient financial experience and revenue outcomes.

Qualifications/Skills

• Strong patient service and communication skills.
• Detail-oriented with the ability to manage insurance/benefit verification and authorization processes.
• Proficient with EHR and registration systems and a commitment to data accuracy.
• Knowledge of point-of-service workflows and claim-denial prevention principles.