Patient Access Specialist

Seacrest Behavioral Health; Breese (IL); On-site; USD 38,000 - 54,000; Full time

Job summary

Seacrest Behavioral Health is seeking an Associate Specialist, Patient Access responsible for accurate patient registration and financial clearance to enable timely access to care.

The role entails verifying coverage, obtaining authorizations, collecting financial responsibility, and maintaining precise data in EHR systems, while ensuring compliance with payer rules and regulations.

Qualifications

• Strong attention to detail and commitment to data accuracy.
• Knowledge of insurance/benefits verification and authorization processes.
• Effective communication and customer-focused patient interaction.
• Comfort working with EHR and registration systems.
• Ability to adhere to regulatory and payer rules.

Responsibilities

• Verify insurance coverage, obtain required authorizations, and confirm eligibility and benefits.
• Collect or estimate patient financial responsibility and support financial clearance.
• Communicate effectively with patients, payers, and clinical teams.
• Maintain high data accuracy in registration and EHR systems.
• Follow applicable regulatory and payer requirements to ensure compliant processes.

Skills

Attention to detail

Insurance verification

Authorization processes

Effective communication

EHR systems

Job description

Associate Specialist, Patient Access supports accurate and timely patient registration and financial clearance to enable smooth access to care.

Key Duties

• Verify insurance coverage, obtain required authorizations, and confirm eligibility and benefits.
• Collect or estimate patient financial responsibility and support financial clearance.
• Communicate effectively with patients, payers, and clinical teams.
• Maintain high data accuracy in registration and EHR systems.
• Follow applicable regulatory and payer requirements to ensure compliant processes.

Qualifications & Skills

• Strong attention to detail and commitment to data accuracy.
• Knowledge of insurance/benefits verification and authorization processes.
• Effective communication and customer-focused patient interaction.
• Comfort working with EHR and registration systems.
• Ability to adhere to regulatory and payer rules.