Patient Access Representative

CARIN Alliance; Topeka (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

CARIN Alliance is seeking a Patient Access Specialist to ensure accurate, compassionate patient access in a hospital setting, handling check-in and registration processes.

The role collaborates with clinical and revenue cycle teams to support efficient patient access and billing outcomes, while verifying insurance, collecting copays, and communicating financial responsibilities.

Qualifications

• Strong attention to detail and accuracy.
• Excellent communication and professionalism.
• Commitment to confidentiality and privacy.
• Ability to work with sensitive financial information while maintaining a patient-first approach.

Responsibilities

• Register and check in patients.
• Verify insurance coverage and benefits.
• Obtain authorizations as required.
• Collect copays and required documentation.
• Enter and maintain accurate information in registration and billing systems.
• Respond to patient inquiries and explain financial responsibilities.
• Collaborate with clinical and revenue cycle teams to support efficient patient access and billing outcomes.

Skills

Attention to detail

Communication skills

Confidentiality

Patient-first approach

Job description

Patient Access Specialist

Ensure accurate, compassionate patient access in a hospital setting by managing patient check-in and registration processes.

Key Responsibilities

• Register and check in patients.
• Verify insurance coverage and benefits.
• Obtain authorizations as required.
• Collect copays and required documentation.
• Enter and maintain accurate information in registration and billing systems.
• Respond to patient inquiries and explain financial responsibilities.
• Collaborate with clinical and revenue cycle teams to support efficient patient access and billing outcomes.

Qualifications & Skills

• Strong attention to detail and accuracy.
• Excellent communication and professionalism.
• Commitment to confidentiality and privacy.
• Ability to work with sensitive financial information while maintaining a patient-first approach.