Patient Access Specialist

Aura Health; O'Fallon (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Aura Health in Illinois seeks an Associate Specialist, Patient Access to ensure accurate patient registration and timely financial clearance for smooth access to care.

The role involves verifying coverage, obtaining authorizations, and communicating with patients, payers, and clinical teams to maintain data accuracy in registration and EHR systems.

Qualifications

• Strong understanding of patient access, insurance, and financial clearance processes.
• Detail-oriented with a focus on accuracy and data integrity.
• Clear communication skills for patient and payer interactions.

Responsibilities

• Verify insurance coverage, eligibility, and benefits
• Obtain and confirm authorizations as required
• Collect or estimate patient financial responsibility
• Coordinate and communicate with patients, payers, and clinical teams
• Maintain high data accuracy in registration and EHR systems
• Follow regulatory and payer requirements

Skills

Patient access processes

Data accuracy

Clear communications

Collaboration with clinical teams

Authorization & eligibility knowledge

Job description

Associate Specialist, Patient Access supports accurate, timely patient registration and financial clearance to enable smooth access to care.

Key Responsibilities

• Verify insurance coverage, eligibility, and benefits
• Obtain and confirm authorizations as required
• Collect or estimate patient financial responsibility
• Coordinate and communicate with patients, payers, and clinical teams
• Maintain high data accuracy in registration and EHR systems
• Follow regulatory and payer requirements

Qualifications & Skills

• Strong understanding of patient access, insurance, and financial clearance processes
• Detail-oriented with a focus on accuracy and data integrity
• Clear communication skills for patient and payer interactions
• Ability to work effectively with clinical teams to support care access
• Knowledge of authorization and eligibility/benefits verification