Patient Access Representative

Rosaires Care; Fairborn (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Rosaires Care in Ohio is seeking a Patient Access Associate Specialist to support front-end revenue cycle operations for hospital and physician partners. You will perform accurate patient registration, verify insurance, obtain authorizations, and collect payments, using EHR and revenue cycle systems to keep demographic and financial data precise.

Collaborate with clinical and billing teams to ensure correct documentation and reimbursement, and deliver a positive patient financial experience

Qualifications

• Prior patient access or medical front office experience.
• Strong customer service skills and professional communication.
• High attention to detail and accuracy in data entry.
• Comfort working in EHR and revenue cycle systems.
• Ability to resolve issues and coordinate with cross-functional teams.

Responsibilities

• Perform accurate patient registration and verify insurance coverage and benefits.
• Obtain required authorizations and collect point-of-service payments.
• Use EHR and revenue cycle systems to maintain precise demographic and financial data.
• Resolve coverage and eligibility issues.
• Collaborate with clinical and billing teams to support correct documentation and reimbursement.
• Deliver a positive patient financial experience through responsive customer service.

Job description

Patient Access Associate Specialist

supporting front-end revenue cycle operations for hospital and physician partners.

Key Responsibilities

• Perform accurate patient registration and verify insurance coverage and benefits.
• Obtain required authorizations and collect point-of-service payments.
• Use EHR and revenue cycle systems to maintain precise demographic and financial data.
• Resolve coverage and eligibility issues.
• Collaborate with clinical and billing teams to support correct documentation and reimbursement.
• Deliver a positive patient financial experience through responsive customer service.

Qualifications & Skills

• Prior patient access or medical front office experience.
• Strong customer service skills and professional communication.
• High attention to detail and accuracy in data entry.
• Comfort working in EHR and revenue cycle systems.
• Ability to resolve issues and coordinate with cross-functional teams.