Patient Access Representative

Northshore Home Health Care; Claremore (OK); On-site; USD 30,000 - 47,000; Full time

Job summary

Northshore Home Health Care is seeking an Associate Specialist, Patient Access to support accurate and timely patient registration and financial clearance for smooth access to care.

The role emphasizes verifying insurance, obtaining authorizations, estimating patient financial responsibility, and maintaining data accuracy in registration and EHR workflows while ensuring regulatory compliance. Strong communication with patients and payers is essential.

Qualifications

• Accurate data entry and meticulous attention to detail.
• Experience with insurance verification, eligibility, benefits, and authorizations.
• Strong communication with patients, payers, and clinical teams.
• Familiarity with registration workflows and regulatory standards.

Responsibilities

• Verify insurance details, eligibility, and review benefits.
• Obtain required authorizations and assist with payer processes.
• Collect or estimate patient financial responsibility.
• Communicate effectively with patients, payers, and clinical teams.
• Maintain data accuracy in registration and EHR systems.
• Ensure compliance with regulatory and payer requirements.

Skills

Insurance verification

Eligibility review

Authorizations

Payer communications

EHR data entry

Regulatory compliance

Tools

EHR software

Job description

Associate Specialist, Patient Access

supports accurate and timely patient registration and financial clearance to enable smooth access to care.

Key Duties

• Verify insurance details, confirm eligibility, and review benefits
• Obtain required authorizations and assist with payer-related processes
• Collect, or estimate, patient financial responsibility and support financial clearance
• Communicate effectively with patients, payers, and clinical teams
• Maintain high data accuracy in registration and EHR systems
• Ensure compliance with regulatory and payer requirements

Required Skills/qualifications

• Strong attention to detail and accuracy in data entry
• Knowledge of insurance verification, eligibility, benefits, and authorizations
• Clear, professional communication and customer-focused approach
• Ability to follow rules and compliance standards
• Comfort working with EHR and registration workflows