Senior Patient Access & Scheduling Specialist (Hybrid)

Connecticut Children's Medical Center; Hartford (CT); Híbrido; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Hospital paid life and disability

Paid time off and leave programs

Retirement savings plan with hospital

Education and training assistance

Descripción de la vacante

Connecticut Children's Medical Center in Hartford, CT, is seeking a Central Scheduling - Patient Access Associate III who supports a hybrid work model. The role coordinates registration, scheduling, and front office duties to ensure smooth patient flow.

Under limited supervision, you will handle complex registration, insurance verification, and billing entries, train staff, and participate in QA. This position requires strong communication, HIPAA compliance, and a patient-first approach.

Formación

• Knowledge of HIPAA privacy and confidentiality in patient interactions.
• Experience with front desk, scheduling, and registration processes.
• Ability to handle complex patient accounts and insurance verification.

Responsabilidades

• Coordinate and perform registration, scheduling, and front office duties.
• Verify insurance and collect patient financial information at time of service.
• Enter charges and maintain accurate patient records in ADT/EPIC systems.
• Provide training and QA support to new and current staff.
• Communicate with patients and families with professionalism and empathy.
• Identify process improvements and participate in department meetings.

Conocimientos

Customer service

Communication

HIPAA compliance

MS Word

Excel

Scheduling coordination

Educación

High School Diploma or GED

Bachelor's or Associate's Degree strongly preferred

Herramientas

EPIC billing system

ADT systems

Descripción del empleo

Connecticut Children's Medical Center in Hartford, CT, is seeking a Central Scheduling - Patient Access Associate III who supports a hybrid work model. The role coordinates registration, scheduling, and front office duties to ensure smooth patient flow.

Under limited supervision, you will handle complex registration, insurance verification, and billing entries, train staff, and participate in QA. This position requires strong communication, HIPAA compliance, and a patient-first approach.