Patient Access Specialist I – Front Office & Registration

Connecticut Children's; Hartford (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Connecticut Children’s is looking for an Administrative/Registration support professional to assist the unit with front desk tasks, patient data entry, and scheduling. You will verify insurance, collect payments, and ensure privacy in a fast-paced hospital setting.

Responsibilities include coordinating check-in/check-out, maintaining accurate records in ADT/EPIC, and addressing patient inquiries with discretion consistent with CT Children’s policies.

Qualifications

• Requires 3–5 years of directly related customer service experience.
• Ability to handle fast-paced, high-volume environment.
• Strong data entry and privacy/compliance understanding.
• Proficiency with MS Word and Excel.

Responsibilities

• Provide receptionist, secretarial, or Health Unit Coordinator support.
• Verify and register patient information and insurance details.
• Schedule appointments and coordinate with departments.
• Maintain HIPAA compliance and patient confidentiality.

Skills

MS Word

Excel

Typing

Telephone skills

Customer service

HIPAA awareness

Education

High School Diploma

Associate's degree preferred

Tools

EPIC

Job description

Connecticut Children’s is looking for an Administrative/Registration support professional to assist the unit with front desk tasks, patient data entry, and scheduling. You will verify insurance, collect payments, and ensure privacy in a fast-paced hospital setting.

Responsibilities include coordinating check-in/check-out, maintaining accurate records in ADT/EPIC, and addressing patient inquiries with discretion consistent with CT Children’s policies.