Patient Access Specialist II - Care Coordination & Billing

Connecticut Children's; Hartford (CT); On-site; USD 25,000 - 39,000; Full time

Job summary

Connecticut Children’s is seeking a patient access professional to coordinate front desk operations and support registration, scheduling, and billing processes. The role requires strong communication skills and the ability to protect patient privacy while handling sensitive information.

Responsibilities include verifying demographics and insurance data, assisting with pre-registration and check-in, and supporting financial clearance with insurance companies.

Qualifications

• High School Diploma or GED required.
• 5–7 years directly related experience preferred; healthcare experience required.
• Associates Degree preferred.

Responsibilities

• Coordinate and perform patient access functions including registration, scheduling, and front office duties.
• Verify demographics, insurance, and billing information; collect co-pays and secure signatures as needed.
• Assist with financial clearance and communication with insurance companies; refer to Financial Counseling as needed.
• Provide training support and act as a resource for team members to resolve issues and improve processes.

Education

High School Diploma

Associates Degree

Tools

MS Word

Excel

ADT systems

Insurance verification

Job description

Connecticut Children’s is seeking a patient access professional to coordinate front desk operations and support registration, scheduling, and billing processes. The role requires strong communication skills and the ability to protect patient privacy while handling sensitive information.

Responsibilities include verifying demographics and insurance data, assisting with pre-registration and check-in, and supporting financial clearance with insurance companies.