Senior Patient Access & Scheduling Specialist

GMC Geisinger Medical Center; United States; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Full benefits from day one

401(k) plan

Tuition reimbursement

Paid time off

Job summary

Geisinger Medical Center seeks a full-time Scheduling Specialist to manage patient appointments across multiple providers in a fast-paced office environment. You will collect basic patient information and ensure accuracy in registration and insurance while maintaining HIPAA compliance.

The role emphasizes clear, proactive communication with patients, physicians, and staff to meet scheduling needs. Responsibilities include coordinating referrals, providing prep instructions for procedures, and

Qualifications

• High School Diploma or GED equivalent AND two (2) years related experience.
• Associate's degree preferred.
• Previous patient access registration (PAR) or healthcare scheduling experience preferred.

Responsibilities

• Provides appointment scheduling services to patients and referring physician offices by matching scheduling guidelines with patient preferences using technology.
• Collects and maintains accurate basic patient information relating to registration and insurance in HIPAA compliance.
• Facilitates multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient needs.
• Schedules patient appointments system wide for providers including specialty and ancillary services.

Skills

Customer Service

Interpersonal Communication

Clerical I

Medical Records Systems

Multitasking

Working Independently

Education

High School Diploma or GED

Associate's Degree preferred

Job description

Geisinger Medical Center seeks a full-time Scheduling Specialist to manage patient appointments across multiple providers in a fast-paced office environment. You will collect basic patient information and ensure accuracy in registration and insurance while maintaining HIPAA compliance.

The role emphasizes clear, proactive communication with patients, physicians, and staff to meet scheduling needs. Responsibilities include coordinating referrals, providing prep instructions for procedures, and