Senior Patient Access & Scheduling Specialist

10000 Sanford; United States; On-site; USD 25,000 - 34,000; Full time

Job summary

Sanford Health, the largest rural health system in the United States, seeks a Senior Patient Access Representative to coordinate patient scheduling and care access. The role collaborates with physicians, staff, and insurance providers to ensure efficient patient flow and authorization processes.

Responsibilities include managing schedules, supporting EMR users, and maintaining confidentiality while delivering courteous, professional service across shifts.

Qualifications

• Knowledge of medical terminology and strong customer service skills.
• Prior EMR experience is preferred.
• Six months of customer service experience is desirable.

Responsibilities

• Collaborate with multi-disciplinary teams to ensure appropriate scheduling of medical services for patients.
• Review procedure orders and schedule resources for procedures or surgeries.
• Manage provider schedules and resolve conflicts; act as liaison between providers and staff.
• Demonstrate medical necessity to insurance companies and obtain prior authorizations when needed.
• Possible front desk duties including patient registration and check-in.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Tools

EMR software

Job description

Sanford Health, the largest rural health system in the United States, seeks a Senior Patient Access Representative to coordinate patient scheduling and care access. The role collaborates with physicians, staff, and insurance providers to ensure efficient patient flow and authorization processes.

Responsibilities include managing schedules, supporting EMR users, and maintaining confidentiality while delivering courteous, professional service across shifts.