Senior Patient Access & Scheduling Specialist

Weill Cornell Medicine; New York (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

Weill Cornell Medicine in New York City seeks a Senior Patient Coordinator to provide administrative and secretarial support coordinating patient care in a busy clinical practice. This role handles front-end revenue, patient registration, insurance verification, and appointment management.

The ideal candidate has about 2+ years in healthcare, a high school diploma, and experience with EPIC or similar systems. Non-exempt, 35 hours/week, located in Manhattan campuses.

Qualifications

• Experience in healthcare settings with strong customer service background.
• Familiar with patient scheduling and medical billing processes.
• Knowledge of insurance eligibility and authorizations.

Responsibilities

• Front-end revenue cycle tasks including check-in/out and patient payments.
• Register patients and verify eligibility for appointments/procedures.
• Verify insurance eligibility and obtain pre-authorizations when required.
• Schedule, confirm, reschedule and cancel patient appointments.
• Educate patients about the patient portal and encourage use.
• Manage patient chart process and assist in training new staff.
• Identify improvements for front desk operations and office flow.
• Assist with coordination of follow-up care and administrative duties.

Skills

Customer service

Healthcare scheduling systems

Insurance knowledge

Education

High School Diploma

Tools

EPIC

Job description

Weill Cornell Medicine in New York City seeks a Senior Patient Coordinator to provide administrative and secretarial support coordinating patient care in a busy clinical practice. This role handles front-end revenue, patient registration, insurance verification, and appointment management.

The ideal candidate has about 2+ years in healthcare, a high school diploma, and experience with EPIC or similar systems. Non-exempt, 35 hours/week, located in Manhattan campuses.