Senior Patient Access & Scheduling Specialist

10000 Sanford; Minot (ND); On-site; USD 25,000 - 36,000; Part time

Job summary

Sanford Health in Minot, ND is seeking a Senior Patient Access Representative to act as a liaison between patients, families, physicians and medical support staff.

The role supports scheduling, review of procedure orders, resource management, and front desk registration, with potential EMR system duties. Strong customer service, knowledge of medical terminology, and strict confidentiality are essential.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• Knowledge of medical terminology; customer service skills essential.
• Six months' customer service experience desired.
• Prior EMR experience preferred.

Responsibilities

• Collaborates with multi-disciplinary team to schedule medical services.
• Review procedure orders and schedule resources for procedures/surgeries.
• Manage provider schedules and act as liaison between providers.
• Assist with registration duties and front desk tasks as needed.
• May train and mentor new employees and support EMR users.

Skills

Customer service

Medical terminology

Teamwork

Confidentiality

Education

High school diploma or equivalent

Post-secondary education helpful

Tools

EMR software

Job description

Sanford Health in Minot, ND is seeking a Senior Patient Access Representative to act as a liaison between patients, families, physicians and medical support staff.

The role supports scheduling, review of procedure orders, resource management, and front desk registration, with potential EMR system duties. Strong customer service, knowledge of medical terminology, and strict confidentiality are essential.