Patient Access & Scheduling Specialist

10000 Sanford; Fargo (ND); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Fargo, ND is hiring a Patient Access Representative to deliver exceptional patient service as the first point of contact. The role supports scheduling and registration across orthopedics, with a day shift and a 40-hour work week.

Responsibilities include greeting patients, collecting information, processing payments, and coordinating referrals and pre-authorizations. Strong customer service and medical terminology are valued.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.

Responsibilities

• Greet patients and verify demographics, schedule and register visits.
• Inform patients about documents, obtain signatures, and route paperwork.
• Coordinate payments, co-pays and balances while following policies.
• Assist with referrals, pre-authorization and telemedicine coordination.

Skills

Customer service

Scheduling

Registration

Phone handling

Communication

Education

High school diploma

Job description

Sanford Health in Fargo, ND is hiring a Patient Access Representative to deliver exceptional patient service as the first point of contact. The role supports scheduling and registration across orthopedics, with a day shift and a 40-hour work week.

Responsibilities include greeting patients, collecting information, processing payments, and coordinating referrals and pre-authorizations. Strong customer service and medical terminology are valued.