Senior Patient Access & Scheduling Coordinator

University-of-California,-Irvin; Orange (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

UCI Health is seeking a Patient Scheduling Clerk to manage scheduling and registration for the CDDC clinic. You will verify eligibility, enter charges, and coordinate with medical staff to resolve scheduling issues. Strong communication in English and knowledge of medical terminology are essential.

Responsibilities include handling patient inquiries, ensuring proper documentation, and supporting care coordination across teams in a fast-paced environment.

Qualifications

• Must have experience using patient registration/scheduling systems.
• Strong knowledge of medical terminology and ICD/CPT basics.
• Excellent customer service and communication in English.
• Proficient in MS Office and data entry accuracy.

Responsibilities

• Schedule and register patients in the clinic and verify eligibility.
• Respond to Member Services and Call Center inquiries.
• Coordinate medical record acquisition and distribution with staff.
• Educate clinical staff about scheduling processes as needed.
• Maintain accurate documentation to support patient care.

Skills

Registration systems

Medical terminology

Customer service

MS Office

English communication

Scheduling experience

Hospital registration

Team collaboration

Tools

Epic

Job description

UCI Health is seeking a Patient Scheduling Clerk to manage scheduling and registration for the CDDC clinic. You will verify eligibility, enter charges, and coordinate with medical staff to resolve scheduling issues. Strong communication in English and knowledge of medical terminology are essential.

Responsibilities include handling patient inquiries, ensuring proper documentation, and supporting care coordination across teams in a fast-paced environment.