Patient Scheduling & Registration Specialist

UCI Health; Orange (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

UCI Health is seeking a Scheduling and Registration Specialist for the CDDC clinic in Orange, CA. The role involves verifying eligibility, scheduling and registering patients, entering charges and obtaining benefit information while coordinating with medical staff to resolve scheduling issues.

Responsibilities include generating authorization letters, responding to Member Services inquiries, and ensuring documentation supports patient care.

Qualifications

• Experience with computer registration and scheduling systems.
• Understanding of medical terminology.
• Strong customer service skills.
• Proficiency with MS Office.
• Excellent written and verbal English communication.

Responsibilities

• Schedule and register patients in the CDDC clinic.
• Verify eligibility and enter charges; obtain benefit information.
• Generate letters for authorizations and respond to inquiries.
• Coordinate with medical staff/case managers to resolve scheduling issues.
• Educate clinical staff about the scheduling process; ensure proper documentation.

Skills

Registration systems

Medical terminology

Customer service

MS Office

English communication

Team coordination

Scheduling flexibility

Relationship building

Tools

Epic

Job description

UCI Health is seeking a Scheduling and Registration Specialist for the CDDC clinic in Orange, CA. The role involves verifying eligibility, scheduling and registering patients, entering charges and obtaining benefit information while coordinating with medical staff to resolve scheduling issues.

Responsibilities include generating authorization letters, responding to Member Services inquiries, and ensuring documentation supports patient care.