Patient Access Specialist: Front Desk & Scheduling

UCI Health; Irvine (CA); On-site; USD 38,000 - 58,000; Full time

Job summary

UCI Health in Irvine, CA is seeking an Administrative Registration Clerk to greet patients, verify insurance, and manage appointment scheduling in ambulatory clinics. This role requires strong customer service, data entry accuracy, and the ability to work with a busy medical office team.

The position emphasizes teamwork, clear communication, and reliable performance across variable shifts including evenings, weekends, and holidays, with a focus on patient-centered service.

Qualifications

• Experience providing front-line customer service in a healthcare or office setting.
• Proficient data entry with attention to accuracy and speed.
• Experience using multi-line phone systems and standard office equipment.

Responsibilities

• Serve as the first point of contact for patients in ambulatory clinics.
• Enter patient data into the registration system and verify insurance/coverage.
• Schedule, confirm, and cancel patient appointments.
• Provide courteous, professional customer service and perform basic clerical tasks.

Skills

Customer service

Multi-line phone system

Data entry

Office equipment

English communication

Tools

TDS

Signature

IDX

Job description

UCI Health in Irvine, CA is seeking an Administrative Registration Clerk to greet patients, verify insurance, and manage appointment scheduling in ambulatory clinics. This role requires strong customer service, data entry accuracy, and the ability to work with a busy medical office team.

The position emphasizes teamwork, clear communication, and reliable performance across variable shifts including evenings, weekends, and holidays, with a focus on patient-centered service.