Patient Access & Admissions Coordinator

UC Irvine; California (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

UCI Health seeks a qualified scheduler to manage scheduling and patient registration in the CDDC clinic. You will verify eligibility, enter charges, obtain benefit information, and generate letters for authorizations, coordinating with medical staff to resolve scheduling issues.

The role requires knowledge of registration systems, medical terminology, and strong customer service. Epic experience and ICD9/CPT code familiarity are preferred; weekend/evening shifts may be required.

Qualifications

• Previous experience with computer registration and registration scheduling system
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate general understanding of medical terminology
• Must demonstrate customer service skills appropriate to the job
• Must be able to travel to off site physician practices
• Minimum one (1) year recent experience registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing
• General knowledge of ICD9 and CPT codes
• Excellent written and verbal communication skills in English
• Demonstrated experience using MS Office
• Ability to work weekends, holidays, and evenings
• Ability to maintain a work pace appropriate to the workload
• Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage
• Ability to establish and maintain effective working relationships across the Health System

Responsibilities

• Incumbent is responsible for all aspects of scheduling and registering of patients in the CDDC clinic. Utilizes computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations. Responds to Member Services and Call Center inquiries. Manages medical record acquisition and distribution and communicates/coordinates with medical staff/case managers to resolve issues relating to scheduling of patients. Educates clinical staff, physicians, and team members about the scheduling process as appropriate. Ensures the accuracy and presence of appropriate documentation for effective patient care.

Skills

Registration scheduling

Customer service

Medical terminology

MS Office

English communication

Extra duties

Weekend/holiday availability

Communication skills

Problem solving

Tools

Epic

Job description

UCI Health seeks a qualified scheduler to manage scheduling and patient registration in the CDDC clinic. You will verify eligibility, enter charges, obtain benefit information, and generate letters for authorizations, coordinating with medical staff to resolve scheduling issues.

The role requires knowledge of registration systems, medical terminology, and strong customer service. Epic experience and ICD9/CPT code familiarity are preferred; weekend/evening shifts may be required.