Senior Patient Access & Pre-Access Lead

Ensemble Health Partners; Charleston (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Time off

Retirement plan

Well-being programs

Job summary

Ensemble Health Partners in Charleston, SC is seeking a Patient Access and Pre-Access Supervisor to oversee daily operations of the patient access/pre-access team. You will ensure efficient workflows, manage scheduling, monitor KPIs, and uphold regulatory standards.

You will coach staff, resolve complex issues, and partner with clients to optimize front-end processes while driving onboarding, training, and continuous development to improve patient satisfaction and operational efficiency.

Responsibilities

• Oversee daily operations of the patient access/pre-access team to ensure efficient workflows.
• Manage scheduling, monitor KPIs, and ensure compliance with regulatory and organizational standards.
• Provide coaching and performance feedback, resolve complex patient and operational issues.
• Partner with clients to optimize front-end processes and support onboarding and training.

Job description

Ensemble Health Partners in Charleston, SC is seeking a Patient Access and Pre-Access Supervisor to oversee daily operations of the patient access/pre-access team. You will ensure efficient workflows, manage scheduling, monitor KPIs, and uphold regulatory standards.

You will coach staff, resolve complex issues, and partner with clients to optimize front-end processes while driving onboarding, training, and continuous development to improve patient satisfaction and operational efficiency.