Senior Patient Access Navigator – Night Shift

Inova Health System; Alexandria (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Education assistance

Student loan assistance

Mental health support

Paid time off

Parental leave

Flexible schedules

Job summary

Inova Health System is seeking a dedicated Patient Access Specialist Sr for the Fairfax East location in Northern Virginia. This full-time night shift position runs Tuesday through Sunday and focuses on accurate patient intake, documentation, and coordination across departments.

The role involves HIPAA compliance, financial counseling support, and collaboration with HIM and other teams to ensure smooth patient journeys.

Qualifications

• 2 years of patient access experience
• Knowledge of HIPAA and patient privacy requirements
• Experience with scheduling and financial counseling preferred

Responsibilities

• Patient Intake, Registration & Documentation: Audits records and documentation for accuracy, troubleshoots discrepancies, and supports escalations.
• Administrative & Technology Operations: Compiles reports, troubleshoots system issues, and supports peers.
• Scheduling: Schedules surgeries and verifies readiness.
• Financial Counseling: Conducts financial reviews and mentors staff.
• Inquiries & Patient Concerns: Handles escalations and analyzes trends.

Skills

Patient access

Communication

HIPAA knowledge

OSHA awareness

Education

High School diploma or GED

Tools

EHR software

Job description

Inova Health System is seeking a dedicated Patient Access Specialist Sr for the Fairfax East location in Northern Virginia. This full-time night shift position runs Tuesday through Sunday and focuses on accurate patient intake, documentation, and coordination across departments.

The role involves HIPAA compliance, financial counseling support, and collaboration with HIM and other teams to ensure smooth patient journeys.