Ambulatory Access Supervisor: Lead Registration Team

Valleywise Health; Phoenix (AZ); On-site; USD 56,000 - 83,000; Full time

Job summary

Valleywise Health is seeking a Supervisor of Patient Access Registration to lead ambulatory registration teams and oversee staff performance, daily operations, and the patient experience. You will handle staffing, onboarding, access coordination, productivity, and reporting while collaborating with clinical partners to optimize workflows and remove access barriers.

The role requires a minimum of five years in patient access/registration, strong leadership, and adherence to policy.

Qualifications

• Requires a high school diploma or GED certificate.
• Prefer an associate or bachelor’s degree in business, finance, healthcare administration or related field.
• Must have a minimum of five (5) years’ patient access/registration experience in hospital or ambulatory setting.

Responsibilities

• Leads ambulatory registration teams and is accountable for staff performance, daily operations, and patient experience.
• Owns staffing, onboarding, system access coordination, productivity, and reporting.
• Collaborates with clinical partners to optimize workflows and remove access barriers.

Skills

Staff leadership

Customer service

Staff scheduling

Data entry

Communication

Workflow optimization

Problem solving

Team collaboration

Education

High school diploma or GED

Associate or bachelor's degree in business, finance, healthcare administration or related field

Tools

Epic

Job description

Valleywise Health is seeking a Supervisor of Patient Access Registration to lead ambulatory registration teams and oversee staff performance, daily operations, and the patient experience. You will handle staffing, onboarding, access coordination, productivity, and reporting while collaborating with clinical partners to optimize workflows and remove access barriers.

The role requires a minimum of five years in patient access/registration, strong leadership, and adherence to policy.