Senior Patient Access Lead — Onsite, Richmond VA

Ensemble Health Partners; Richmond (VA); Sur place; USD 26 000 - 27 000; Plein temps

Avantages offerts par ce poste

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Résumé du poste

Ensemble Health Partners is hiring a Senior Patient Access Specialist for on-site work at Bon Secours - St Mary's Hospital in Richmond, VA. The role focuses on admitting patients, verifying details, collecting insurance information, and ensuring accurate POS workflows.

The position involves training staff, developing scheduling, and providing after-hours support while maintaining top-notch customer service and compliance with organizational policies.

Qualifications

• 1-3 years in a patient access or admissions role is preferred.
• Strong customer service and communication skills required.
• Familiarity with insurance verification and medical terminology is a plus.

Responsabilités

• Perform admitting duties for patients at the hospital.
• Train, schedule, and provide senior-level guidance to staff.
• Handle on-call coverage and after-hours support as needed.
• Assist with POS collections and patient education documents.
• Ensure compliance with policies and complete audit-ready forms.

Connaissances

Customer service

Communication skills

Team collaboration

Attention to detail

Formation

Associate degree or Equivalent Experience

Description du poste

Ensemble Health Partners is hiring a Senior Patient Access Specialist for on-site work at Bon Secours - St Mary's Hospital in Richmond, VA. The role focuses on admitting patients, verifying details, collecting insurance information, and ensuring accurate POS workflows.

The position involves training staff, developing scheduling, and providing after-hours support while maintaining top-notch customer service and compliance with organizational policies.