Patient Access & Admissions Specialist — Onsite (Richmond)

Ensemble Health Partners; Richmond (VA); Hybrid; USD 35,000 - 38,000; Full time

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to join the team at Bon Secours - St Mary's Hospital in Richmond, VA. The role focuses on admitting patients, verifying insurance, collecting demographics, and guiding patients through consent and registration processes.

The position is on-site, with a company-paid path to CRCR certification within 9 months, plus tuition reimbursement and comprehensive benefits.

Qualifications

• 1+ year of customer service experience.
• High School Diploma or GED.
• CRCR certification required within 9 months (company-paid).

Responsibilities

• Admit patients and assign MRNs; verify insurance and collect demographics.
• Review medical necessity/compliance checks and provide clear patient instructions.
• Explain consent forms and distribute required documents; pre-register patient accounts.
• Assist with point-of-service collections and maintain accurate accounts and audit readiness.

Skills

Customer service

Communication

Teamwork

Curiosity

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to join the team at Bon Secours - St Mary's Hospital in Richmond, VA. The role focuses on admitting patients, verifying insurance, collecting demographics, and guiding patients through consent and registration processes.

The position is on-site, with a company-paid path to CRCR certification within 9 months, plus tuition reimbursement and comprehensive benefits.