Senior Patient Access Coordinator - Emergency Dept Evenings

Nebraska Medicine; United States; Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Nebraska Medicine seeks a Sr Patient Access Associate for Bellevue Medical Center Emergency Department. This full-time role includes a 5:30 PM–2:00 AM schedule with 3-week training on days.

Responsibilities cover greeting patients, creating accounts, scheduling steps, insurance verification, and payments receipting, with 24/7 coverage across the department. The position emphasizes customer service and accurate data handling, with BLS certification required within six months.

Formación

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with attention to detail required.
• Demonstrates ability to form and maintain working relationships within the organization to foster a team environment.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required (AHA endorsed).

Responsabilidades

• Greet patients and customers professionally and promptly.
• Create accounts accurately to optimize cash flow and ensure compliant processes.
• Schedule confirmation, pre-registration/pre-admission, registration/admission, and insurance verification.
• Receipt of payments and patient wayfinding/escorting.
• Provide 24/7 coverage as needed across departments, including ED.

Conocimientos

Customer service

Typing 35 wpm

Verbal communication

Organizational skills

Multi-tasking

Educación

High school diploma or equivalent

Herramientas

MS Office

Descripción del empleo

Nebraska Medicine seeks a Sr Patient Access Associate for Bellevue Medical Center Emergency Department. This full-time role includes a 5:30 PM–2:00 AM schedule with 3-week training on days.

Responsibilities cover greeting patients, creating accounts, scheduling steps, insurance verification, and payments receipting, with 24/7 coverage across the department. The position emphasizes customer service and accurate data handling, with BLS certification required within six months.